A loyalty app MVP for a multi-location retail chain
A mobile loyalty app replacing paper stamp cards across several store locations, with one account working everywhere.
An independent retail chainWeb & Mobile AppsE-commerce & Marketplaces
- One account
- working across every store location
- First real data
- on repeat-customer behaviour
A multi-location retail chain ran loyalty on paper stamp cards, which meant a customer’s progress didn’t carry between branches and the business had no visibility into repeat-customer behaviour at all.
The approach
We built a mobile loyalty app MVP tied to a single customer account that works at every location, giving the business its first real data on repeat visits and spend.
What shipped
A loyalty app with in-store QR check-in, point tracking and simple rewards, live across every branch from launch.
“For the first time we can actually see who our repeat customers are.”
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