Conditions & terms

1. Scope

TechClues provides digital solutions covering technical support, system integration, consulting and software development.

Proposals, statements of work or contracts set out the particular deliverables, timelines and fees. If a signed agreement is in place, it overrides these terms.

2. Using the website

Please use our website lawfully and responsibly. Unauthorised access attempts, disrupting systems, introducing harmful code and misusing our content or intellectual property are all prohibited.

Access can be suspended or restricted at our discretion.

3. Client obligations

Clients need to supply accurate information, prompt approvals and the cooperation we require. Incomplete inputs that cause delays or problems may affect delivery schedules.

Clients keep responsibility for data, backups and how systems are used.

4. Payment and fees

Fees and payment terms sit in invoices or project documentation, as agreed.

Pay on time. Services may be suspended by us where balances are overdue. Once work has started, fees cannot be refunded unless otherwise agreed.

5. IP ownership

Ownership of our tools, frameworks and methodologies stays with TechClues.

After full payment, clients obtain rights to use the agreed deliverables. Portfolio or marketing references to non-confidential work are permitted for us.

6. Confidential information

Each party must guard confidential information and use it only for the business purpose intended. Those obligations outlive termination.

7. External services

Some of our solutions may rely on third-party platforms or integrations. Their performance, availability and policies are outside our responsibility.

8. Disclaimer of warranties

We deliver services with reasonable professional care, but we do not guarantee uninterrupted operation or particular business results.

9. Liability limits

As far as the law allows, TechClues accepts no liability for indirect or consequential losses, such as lost profits or data.

Total liability on our part is capped at the fees paid for the services behind the claim.

10. Ending services

Services can be suspended or terminated by us if these terms are breached or payment is missed. Fees owed remain payable. Confidentiality, intellectual property and liability provisions outlast termination.

11. Protecting data

We handle personal data in line with our privacy policy and the data protection laws that apply.

12. Changes

These terms can be changed by us at any time. Carrying on using our website or services signals that you accept the revised terms.

13. Applicable law

The laws of the United Kingdom govern these terms. UK courts have jurisdiction over any disputes.

Get in touch

Any questions on these terms? Contact us:

• TechClues Limited: 125 Hazelville Road, Birmingham, United Kingdom
• Registration number: 15945130 (incorporated in England & Wales)
• Email: info@techclues.co.uk
• Phone: +44 7472 411699